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PRIVACY POLICY

Effective Date: August 1, 2025

1. Introduction

Welcome to Haritt Kawachh ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website (harittkawacch.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

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Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register an account, make a purchase, express an interest in obtaining information about us or our products, or otherwise contact us.

The personal information that we collect includes the following:

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  • Personal Identification Information: Name, email address, phone number.

  • Company Information: Company name (optional).

  • Account Information: Usernames and passwords.

  • Address Information: Billing address and shipping address.

  • Payment Information: To complete purchases, you will provide payment information (such as credit card details) to our third-party payment processors. We do not store or collect your full credit card information on our servers.

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Information automatically collected:

Our website is hosted on the Wix.com platform. Like most web platforms, Wix automatically collects some information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

3. How Do We Collect Your Information?

We collect information directly from you when you:

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  • Create an account on our site.

  • Place an order for any of our products.

  • Fill out a contact form or otherwise communicate with us.

  • Voluntarily provide feedback or subscribe to our communications.

4. How Do We Use Your Information?

We use the information we collect for various business purposes, including to:

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  • Fulfill and manage your orders: To process your payments, and deliver the products you have ordered.

  • Create and manage your account: To identify you as a user and provide access to your account.

  • Respond to user inquiries and offer support: To respond to your questions and solve any potential issues you might have with the use of our Services.

  • Send administrative information: To send you information regarding your account, changes to our terms, conditions, and policies.

  • Send marketing communications: We may use your personal information to send you marketing communications (like newsletters) if this is in line with your marketing preferences. You can opt-out of our marketing emails at any time (see the "What Are Your Privacy Rights?" section below).

5. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with the following third parties:

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  • Payment Processors: We share payment data with our payment processors (e.g., Wix Payments, PayPal) to process your payments when you make a purchase.

  • Shipping & Fulfillment Services: We will share your shipping address and contact information with our courier partners to facilitate the delivery of your orders.

  • Wix.com: Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases, and the general Wix.com application. They store your data on secure servers behind a firewall.

  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.

6. Do We Use Cookies?

Yes. Our website, being built on Wix, uses cookies. Cookies are small data files that are placed on your device to help the site work more efficiently and to provide reporting information. Some cookies are essential for the website to function correctly (e.g., to keep items in your shopping cart). Other cookies are used for security, performance, and analytics purposes to help us understand how our Services are being used and to improve your experience.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our platform provider, Wix, implements significant security measures to protect your data. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Marketing Communications

We may send you marketing communications if you have opted in to receive them. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send, or by contacting us at the email address provided below.

9. What Are Your Privacy Rights?

You have the right to access, correct, or delete your personal information. If you have an account with us, you can review and change your information by logging into your account settings.

You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

10. Policy for Children

We do not knowingly solicit data from or market to children under the age of 13. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a revised "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at:

support@harittkawacch.com

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